Becoming a true HR business partner requires a shift in role, attention and results.       When you first start out as an advisor in your HR career, your job is to deliver the transactional HR services that enables the business to be successful. This foundation of sound HR products and...

I first came across the idea of HR creating friction or flow a year or so ago when reading an article by J Craig Mundy in the HBR.   This idea had surfaced for me once before when I was running a workshop for a group of HR professionals on the topic of “What business wants from...

It’s not enough to have a seat at the table.  You need to have a voice in the organisation.   I love all the Indiana Jones films and I think my favourite is the third, Indiana Jones and the Last Crusade, starring Sean Connery.   There’s a great scene where Father and Son are sitting at a...

How good are you at choosing your state or attitude?  Are you able to decide in a moment how you are going to BE in that moment?   This week I am running 4 days of workshops, meeting some social committments, maintaining my blog and other social networking pages, promoting my new book,...

I think it's Einstein that deserves the attribution for what I have come to know as the cycle of insanity.  Doing the same things and expecting different results.   I've been working in, with and around HR teams for almost 20 years and this cycle of insanity is something that I find alarmingly...

Last week I had the pleasure of facilitating a strategic planning retreat for a group of senior execs in China.    What struck me is how desperately this group needs support from its HR function. Not for the traditional/ transactional stuff but with true thought partnership and...

Great trainers are never playing a role at the front of the room. They are their authentic selves.   I have trained trainers for years. Often I’ll have a conversation with new trainers off to the side, or during the classes, then the moment they step to the front of the room they become...

Trainers can't call in sick. The show must ALWAYS go on.   I was once booked to run a series of workshops for a legal firm all around Australia. My itinerary had me flying out on the Sunday afternoon around 2pm and travelling to Sydney, Brisbane, Perth, Adelaide and then back to Melbourne....

I was able to listen to a couple of talks over the holiday break on the topic of "genius" and what it really means to be a “genius”.   I won’t repeat those speeches here and would encourage you to have a look at this TED talk by Elisabeth Gilbert and to this Thought Leaders Showcase speech by...

As you are no doubt winding down for the year, and perhaps pondering how your new year might be, I'd like to offer a gift that was given to me a few years ago from my mentor, teacher and friend Roger Deaner from Leadervision.   As a trainer, what kind of learner are you?  Sometimes being a...

Have you ever had a belief or paradigm that has held you back?  For example, a belief or paradigm that exercise is hard, or eating healthy means food is tasteless, or that participants hate training that is mandatory?     These beliefs or paradigms often lead us to having presuppositions about...

In her amazing book, Mindset, Dr. Carol Dweck writes about the fixed mindset and the growth mindset.    According to Dweck, those with a fixed mindset, believe basic qualities, like intelligence, talent or ability, are fixed traits. They tend to spend their time proving or documenting their...

  Why?  Most people are unaware of the true purpose of PowerPoint and therefore unable to use it to its true potential.  I believe this lack of understanding is the number one reason audiences become disengaged before presenters even open their mouths.   Here’s a brief history lesson.  Before...

I recently read Smart Thinking by  Art Markman in which he discussed a teaching/ learning strategy used by the medical profession.   In effect, new doctors are invited to first WATCH a procedure being carried out by an experienced practitioner.  They DO the procedure, after which they are...

Anytime I have a conversation with someone who has completed their Cert IV in Training & Assessment (TAE40110) it generally goes something like this:   Me:  Do you have your Cert IV?  Them:  (eyes rolling) Yes. Me:  What was your experience?  Them:  (groaning) Terrible! Me:  What was the...

I never rely on client or venue markers because, irrespective of your medium, you will generally be provided with whiteboard markers.  Usually bullet tipped, old, dried up, and faded.  Even if they are brand new out of the box, they won't last ten words on paper because paper is porous and soaks...

Last week and this week I delivered some internal training for two different organisations.   After both (very different) sessions, a number of participants came and spoke to me and declared that this was the best training they had ever received in their career.   You might think I would...

After over 20 years of presenting to, training and facilitating adults, I have rarely, if ever, used PowerPoint.  As a consequence, I commonly get feedback on how much they enjoyed a learning environment without slides.  "Refreshing" "Engaging" .   And yet, the number one misconception or...

I have just come back from a large summit up in Ho Chi Minh city where the word “resilience” was used a lot.   It reminded me that this is a word I hear about a lot in organisations, and amongst trainers.   When I hear the word “resilient”  I immediately think of a toy I had when I was a...

Wouldn’t it be great if all our participants, in all workshops, within 5 minutes of arriving, irrespective of their state before hand, made a choice to “stay and play”.   What do I mean by this:   Stay = fully presentGo = head is not in the roomPlay = engaged and participatingDelay =...

You know the old saying, plumbers have the worst pipes, mechanics have the worst cars.  I’m wondering if it is true for trainers and their own professional development.   How much did you spend on yourself last year on your own continuing professional development.  If you were a lawyer,...

One of the things I have discovered in my own personal experience, and also in chatting with other trainers, is that when we trust a well-designed process, we end up getting great results. Many of you would know that I am a fan of the 4-Mat model.  It was originally developed for the school...

I have been reading (or rather looking at) a new book that landed on my shelf entitled The Visual Miscellaneum by David McCandless.  It's sub title is "A colourful guide to the world's most consequential trivia".   He has visually represented in interesting and cool ways things like dangers of...

I was inspired to write this entry after reading the following Facebook update from an old school colleague:     It got me thinking about why I present the Comfort Zone/Learning Zone material in my workshops, and that, yes, maybe I am asking people to do stuff they hate......or...

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