Many organisations have invested heavily in virtual technologies in order to reap the rewards and savings of less domestic and international travel.   AND I’m wondering are they yet really reaping the reward of those savings.   The three reasons we are using virtual technologies...

Virtual meetings are the new normal.  As the globe shrinks and our teams and talent are dispersed, more and more we find ourselves with headsets on, leading, facilitating or participating in virtual sessions.   The biggest mistake being made on the planet right now, with regard to virtual...

I had the pleasure of facilitating a two day offsite with a great team this week who were engaged and focused on making their work work. It caused me to reflect on a number of things that I think contributed to the success of the session.   In the past, I have attended and facilitated many...

Earlier this week whilst working in Hong Kong, I spent time with an old friend who is now the Global HR Leader in a very large organisation. We were talking about developing skills and competencies in HR professionals (something you know I am ALL about), and she said, “I think I can develop...

I can’t tell you how many times I’ve heard in organisations recently how much people hate being in virtual meetings or training.  Even though the technology is getting better and better, it seems that there is a need to really think about how to make virtual meetings and training more effective....

This is the cover of the July/August edition of the HBR. I feel like I’ve been banging on about this for MONTHS and am feeling more than a little vindicated.     Having said that, I don’t believe we need to totally blow up HR. That would be throwing the baby out with the bath water. We...

  This is an excerpt from my book, "Get Engaged".  You can buy your very own copy here.     Great trainers know that there is no such thing as a boring topic – just a boring trainer.     You may not believe this, but I have actually heard a trainer stand at the front of the room...

This is an excerpt from my book, "Get Engaged".  You can buy your very own copy here.      Great trainers know how to work a room. Literally. They use anchors to make connections to material stronger. Their movements are almost choreographed.   What is an anchor? To get an idea, think about...

There seems to be an almost polarising feeling when it comes to the word "selling". Some people are cool with it, others are very clear they NEVER sell.    Irrespective of what camp you are in, the key to selling, I reckon, is to make a CONNECTION between you and the buyer, you and what you...

I was talking to a client today who was asking me about my opinion on the efficacy of virtual training as compared to face to face. My initial comment was that at best virtual training is about half as good as face to face. And that’s only if it is very good virtual training.   I believe there...

This is an excerpt from my book, "The Pen is Mightier than the Slide".  You can buy your very own copy here.   I don't hate PowerPoint I just think it’s misused.   Why? Most people are unaware of the true purpose of PowerPoint and therefore unable to use it to its true potential. I believe...

Don’t you just hate it? You organise training, schedule the room, invite people, they register, it’s sold out, then you maybe pay an external provider, send a follow up email to all participants. You’re feeling comfortable, and then on the day only 50% show up.   Those that don’t show always...

The following an excerpt from my book "Get Engaged:  How great trainers think, and what they do to get participants to stay, play, learn & grow".  Download the introduction and free chapter from my home page.  Buy the full version of the book here.   Great trainers adapt and use effective...

Whenever I ask this question, the conversation goes something like this:   ME:  Do you have your Cert IV?  THEM:  (eyes rolling) Yes. ME:  What was your experience?  THEM:  (groaning) Terrible! ME:  What was the cost?  THEM:  Hundreds of dollars….hours and hours of time. ME:  What did...

I was at an afternoon event with neighbours this weekend and one of the guests told me that she was looking for a job. She said she has been looking for a while (whilst continuing her current job) and said, "I'm wondering if the reason why I can't get a new job is that because I'm too...

In my travels over the past few weeks, I have been talking to lots of HR professionals and also their clients, and there seems to be a disconnect in what HR thinks the business thinks of them, and what their clients actually think of them.   I hate being the bearer of bad news, but in too many...

I get asked a lot, "How did you get to do what you do?" People see me work and find what I do appealing and are curious about how they might be able to do it as well.   Often, people are interested in my back story and how I came to be a professional trainer and facilitator. In a couple of...

I was channel surfing the TV recently and found the film “City Slickers” was just about to finish leaving me with the final scenes. I love this film for a number of reasons and I think the biggest one is the idea that, for all of us, we need to find that ONE thing that makes us who we are or...

Just about everywhere I have worked this has been an issue and during a recent 2 day offsite, this came up again and resulted in some passionate and vehement discussion.    So whose job is it?   I think there is more to this than the kitchen. I believe when things like this are consistently...

I was at a dinner recently sitting next to a very senior HR leader from a large global organisation. He was sharing with me some changes that were taking place as the result of a change of leadership at the highest level.    As you would expect, the new leader is keen to make their mark, and...

I've decided I'd like to do myself out of a job.   This week I'm in China attempting to do exactly that. I am teaching change management (amongst other things) to a group of HR professionals. The idea being that if we develop their capability, they need less external support from consultants...

Over lunch with an HR professional recently, he asked me if I would be interested in engaging with them around a cultural change project. By his description, the culture was in sore need of a boost and perhaps if I came in and offered a few “motivational” workshops, we might fix it.   I asked,...

Once you are breathing easily, then you can help others.    This is part of the safety briefing when traveling on most airlines. This line comes when they are talking about the oxygen masks dropping from the ceiling in the event of a loss of cabin pressure.    On my most recent flight, it...

I have spent the past couple of weeks talking to clients and colleagues from various industries and organisations undertaking some informal research around what they thought the key skills that were needed for their HR teams.  Please note, these questions were posed to Business Leaders, HR...

Shop

Buy Donna's Books

“Thank you for bringing such an exciting course to us.  You’re so professional, energetic and patient.   Michael”
See more testimonials